Ever heard of this??
Question:
Answers:
"Free Medicine Foundation
PO Box 125
Doniphan, MO 63935
Telephone: (573) 996-3333
Fax: (573) 996-5566
www.freemedicinefoundation.com
The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report
Principal: Cyndy Randolph, Owner
Customer Contact: Cyndy Randolph, Owner
File Open Date:September 2003
TOB Classification:Hospitalization... Medical & Surgical Plans
BBB Membership:This company is not a member.
The Bureau has requested basic information from this company but has not received a response. As a result, the Bureau may not have current information about the company
Customer Experience
Based on BBB files, this company has an unsatisfactory record
with the Bureau due to one or more unresolved complaint(s).
The Better Business Bureau has questioned Free Medicine Foundation's use of the words free and foundation in its name. According to the company's website, for a five-dollar fee per prescription, they will send you an application to apply for free medicine from pharmaceutical companies. In addition, the BBB feels that this company's name has the capacity to mislead potential customers by using the word "foundation" within its name. This company is not registered with the Missouri Secretary of State and according to the Internal Revenue Service this is not a foundation or a charity. The BBB has brought these concerns to this company's attention but has not received a response. Consumers should be advised that the paperwork offered by Free Medicine Foundation for a fee is available from their doctor for free.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
The Bureau processed a total of 12 complaints about this company in the last 36 months, our standard reporting period. Of the total of 12 complaints closed in 36 months, 7 were closed in the last year.
Advertising Issues
Resolved
1 -Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Sales Practice Issues
Unresolved
2 -Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
1 -BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
Delivery Issues
Resolved
1 -Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Customer Service Issues
Resolved
2 -Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
1 -Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Administratively Closed
1 -BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
Refund or Exchange Issues
Resolved
2 -Company addressed the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
Unresolved
1 -Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.
Other Answers:
I can't believe your insurance company won't do anything. Did you expain the situation to them? I used to work in a pharmacy and the insurance companys used to do it for the people. I never heard of the foundation your talking about. Maybe if you get a note from your doctor telling the insurance company how you need to take this medication and how important it is they will bend.
have not a clue but do they not have pharmacies there?! Talk to your physician he/she may be able to supply you with samples to get you through.
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