I think I'm losing my mind.?
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Answers:
Oh, you'll get over it and learn how to deal with people like him. If he's the first one who has upset you in a month, you're doing pretty darn good. Smile and keep your chin up, kiddo. It gets better!
Other Answers:
Oh yes! Either get used to it, and do NOT let it bother you, or get a different job!
You have to learn to let things and idiots go after hanging up. Yep. But if you don't get over it after about a couple of weeks go see a phyciatrist.
Look at it more as a game. Don't take it personally.
you just need tougher skin..don't take it personal.
Of course it's normal, it's natural to feel bad after you experiance something bad. thats gonna be normal to have a unhappy customer u will be fine just move on and dont worry about it u did ur job sometimes there will be stupid customers
yes, don't take it personally. Perhaps this customer was having a bad day and just took it out on you.
yes just look for a job you enjoy
if you are in customer service then i totally understand what you are going through..its normal.
get on prozac or paxil!
yes its normal. But if you're not yet a proffessional you aren't likely to get a decent job where customers are going to respect you that much. yes it's normal. don't worry. you're okay. sometimes bad things happen when we are least ready for it and we react in a negative way. when our self resources our deprived maybe due to stress, lack of sleep, and other factors, we fail to cope positively to such stimuli such as a phone call from a mad customer. Whatever it is that he/she said that made you feel really bad.. try to relax and think of how unreasonable she/he could be.. if you think you did what is right.. just let him/her be.. it's normal for him/her too.. she/he has reasons too.. it was just a bad timing for both of you.. ;-)
Some people do try to give you a hard-time, and thats what happens in job where you are directly involved with customers. Many a times its not their fault also, humans as they are, they migh be pissed with the service, product, and sometimes about something going on in their own personal lives and they will take it out on you for sometimes no reason at all. If you r very sensitive then you should look for a job where you don't have to deal with customers directly but then its an escapist attitude. I was just like you when I started but things got better when I made my mind. Just try to do whatever u can for the customer within ur support boundaries and if he is still iratre, move on to next call, you can't do what you can't. Moreover trying to please everyone is just a waste of effort because that's not possible.
So don't take things to ur heart and never take worries of one customer to another. you will survive, I'm sre for time and experience teaches all.
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