what must we know about our customer?

Question:

Answers:
customer is always right

Other Answers:
That they are rarely right, and never are pleasant people. F them all.

that the customer is always a jerk.

that every customer is looking for the best deal and high quality.

You have to find out their needs and wants.

You need to understand the needs they have, and how you can best fill them. You also need to understand their buying behaviors and if they are ready to buy, or just researching options. You also need to understand your competitors, so you know how to align your product/service to not only fit the customer's needs, but show how yours fits their needs better than anything else available to them.

How much he/she is willing to spend

That they are human beings. They want fast and friendly service. They don't want to hear you talking with a co-worker about what you did last night or over the weekend. They want you to be knowledgeable about your job and able to do it well. They want to be treated with respect. Treat them how you want to be treated when you go out.

If you are a diet and fitness specialist, in order to help them keep fit, you need to understand their :

1. Movement habits- which means whether they have sedentary habits (sitting work) or they do physical work.

2. Eating habits:
a) Nutrient Content of food: Whether the diet patren they are currently following contains more of carbohydrate or fat.
b) Frequency of eating: How many meals a day do they take?

3. Most Important : Their bodily REQUIREMENT of calories per day, considering their nature of work, age, gender and pertaining physical state.

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what must we know about our customer?

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